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FAQ
How will I receive my digital product after purchase?
Upon completing your purchase, you'll be directed to an order summary page with a direct download link. Simultaneously, an email with the digital files attached will be sent to your registered email address.
What software do I need, to use the vector mock-ups?
Our mock-ups are usable in all design softwares. (Adobe Illustrator, Adobe Photoshop, Procreate, Canva, Photopea, Vectorpea, Kittl, Gimp, Affinity, and any other design software that can import PNG files)
Can I start If I don't have experience?
Upon purchase, you'll receive a zip file with inside multiple folder files, each tailored to specific design software (canva, procreate, adobe). Inside each software-specific folder, you'll find an interactive tutorial to help you get started.
The file I downloaded won’t open. What should I do?
First, try re-downloading the file to your computer. If issues continue, contact us with your order number and a detailed description of the issue. (info@thebrandarchve.com) Or contact us on instagram @thebrandarchve
Featured post
What is a vector clothing mock-up?
Clothing vector mockups are digital representations of garment designs created using vector software, like Adobe Illustrator. Unlike raster images, which can lose quality when resized, vector mockups are scalable without...